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Roofing questions, answered

The questions homeowners ask us most before they call. If yours isn't here, call (336) 221-4121.

Free estimates across North Carolina
Family owned and operated
OSHA-trained crews
Financing available
(336) 221-4121
High Point · Greensboro · Winston-Salem · Burlington · Charlotte · Raleigh

Working with us

How far do you travel?

Our reps cover most of North Carolina, up to about two hours from our base in High Point. That includes Charlotte, Raleigh and the whole Triad.

Are estimates free?

Yes. We'll inspect the roof and give you a price and a timeline at no cost.

Do you handle insurance claims?

No, we don't file or manage insurance claims. If a storm damaged your roof, we'll inspect it, show you what we find and give you a price for the repair. Anything with your insurer, you handle directly.

Do you work on commercial buildings?

No. We work on homes only.

Do you offer financing?

Yes, financing is available. Ask about current offers when you call (336) 221-4121.

How long does a new roof take?

It depends on the size and pitch of the roof, but most of our roofing projects are finished within a week.

Repairs and storm damage

How do I know if I need a new roof or just a repair?

If the roof is more than 20 years old, is missing shingles across several areas, or leaks in more than one place, replacement is usually the better spend. We'll inspect it and tell you honestly.

Can you fix a leak without replacing the roof?

Usually, yes. Most leaks come from flashing, pipe boots or a damaged section of shingles, and those can be repaired on their own.

Why is the leak somewhere different from the ceiling stain?

Water runs along the decking and rafters before it drips, so the entry point is often a few feet away. We trace it before we repair anything.

What should I do right after a storm?

Stay off the roof. Take photos of anything you can see from the ground, then call (336) 221-4121 for an inspection.

How do I know if hail damaged my roof?

Look for dents on gutters, vents and flashing, and granules collecting in the gutters. Damage to the shingles themselves is hard to see from the ground, so an inspection is the safest way to know.

Should I sign with a company that knocks on my door after a storm?

Check first that they're local and will be around to stand behind the work. Plenty of storm chasers leave town when storm season ends.

Shingles and metal

Which shingles do you install?

We install GAF asphalt shingles, and metal roofing for homeowners who want it. Our products page has the details.

How long do asphalt shingles last in North Carolina?

Typically 20 to 25 years, depending on the shingle, the ventilation underneath and how much sun and storm the roof takes.

Are architectural shingles worth it?

For most homes, yes. They're thicker, handle wind better and usually last longer than 3-tab shingles.

Can you match my existing shingles for a repair?

We match as closely as the manufacturer's current colors allow. Older discontinued colors can be hard to match exactly.

Is a metal roof noisy in the rain?

Over a solid deck with underlayment and an insulated attic, most people find it no louder than shingles.

Can metal go over my existing shingles?

Sometimes, depending on the condition of the roof and local code. We'll tell you after we inspect it.

Siding and gutters

Should I choose vinyl or fiber cement siding?

Vinyl costs less and needs almost no upkeep. Fiber cement costs more, looks closer to wood and holds up better to impacts.

Can you replace siding and the roof at the same time?

Yes, and it's worth doing together. One company handles the flashing where the roof meets the walls.

How often should gutters be cleaned?

At least twice a year, in spring and fall, so they don't clog and back water up under the roof edge.

Why do my gutters overflow even when they're clean?

Usually the pitch is wrong or the downspouts are too small for the roof area. Both are fixable.

Still have a question?

Call and ask. If it's easier to show us, book a free estimate and we'll come look.